I always thought it was an elegantly simple lamp. But as lamps are wont to do, it developed a short. If you switched it on carefully and in the right frame of mind, it’d usually come on. The day arrived when the lamp refused to come on at all. So we did what we do best. We ignored it. It stood behind the couch in a big patch of dark. Finally we came to the conclusion there was nothing to do other than get the lamp fixed. I found a place called Biltmore Lamp & Shade Gallery. But on the website it said they’d sustained damage, like so many businesses in Biltmore, during Helene. I called the number and talked to Nate, their lamp specialist. Nate said their shop had been badly flooded but that he was making house calls. So later that day he showed up at our house and within minutes fixed our lamp. He also knew everything about our lamp which he said was made in the 1920’s. He told me it was a great lamp, that if they were buying they’d buy this lamp. He said in getting the lamp we’d “done good.” I felt like I had my own private Antiques Road Show consult. He only charged for the repair and didn’t charge travel. He said their company was offering this as a service and a way to sustain and connect with customers. Next time a lamp goes out at our house we’re not sitting around in the dark for years till we get it fixed.